I hired Michael McLaughlin after being involved in a vehicle accident with injury. Michael was very easy to talk with and did not use legal verbiage but explained it very clearly and supported his concerns with clear documentation for my review. The entire time Michael kept me informed of the process and procedures and how each step was important my input and understanding would instrumental to the outcome of my case. His professionalism did not intimidate but actually made me comfortable and confident I had hired the right person to protect my interests in this case were not minimized.